Aki Kalliatakis is the Managing Partner of The Leadership LaunchPad, a company dedicated to helping clients become more customer driven. He can be contacted at (011) 640 3958, or via the website at www.DelightYourCustomers.co.za.

Recent articles by this author

Business Lesson From #VW Scandal

I really thought that the recent banking crisis which has caused misery for billions of

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No business has the right to brazenly and publicly offend customers just because of their religion, nationality, or skin

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How Big Data Is Transforming Customer Service – And Where It’s Going Wrong

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