Digital Customer Care: Are You Listening?

When it comes to digital, Customer Service Excellence is in huge demand. With the instant nature of the world we live in that includes Twitter, Facebook and the like, consumers have a permanent mouthpiece to sprout information and commentary about your business. As the old saying goes, “It takes months to gain a customer and […]

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Upcoming September Heavy Chef Session: Johannesburg With Angus Robinson And Jon Hoehler On M-commerce

This month The Heavy Chef Project is pleased to announce the rather unexplored topic of M-commerce. Last month’s session with Shirley Wakefield shed light on the undeniable importance of mobile in Africa, which provided a solid foundation for what we will examine next – mobile shopping. Angus Robinson is the Director of Mobile, Content, Community […]

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iHealth Meals PR And Social Media Campaign Awarded To Positive Dialogue Communications

Positive Dialogue Communications, a specialist Public Relations and Social Media consultancy based in Cape Town, has been awarded the iHealth Meals account – a Cape Town-based corporate catering and meal delivery service that offers customised healthy eating plans. Food Manufacturing Technologist and founder of iHealth Meals, Christian Matuz, confirms that it was Positive Dialogue’s integrated […]

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Giving Back Time: Angus Robinson On Mobile Interconnectedness

We chatted recently to Angus Robinson, Director for Mobile, Content and Community Divisions at NATIVE, about the impact of being connected, “interconnectedness” and the synchronising of all our devices that ultimately will “manage our lives”.  We undoubtedly live in a connected economy. The lines between offline and online are already blurred. With rapid urbanisation and increased […]

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African Start-Up Makes Global Impact

Snapplify reflects on 10 months of explosive international growth and recognition. Just 10 months after its official launch at the Frankfurt Book Fair in October 2011, Snapplify – Africa’s leading mobile app producer on iPad and Android platforms – already boasts global recognition and lists an impressive array of achievements.       Earlier this […]

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